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Charge 3 faded screen

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‎11-30-2021 03:00 - last edited on ‎12-04-2021 07:55 by Fitbit Moderator

‎11-30-2021 03:00 - last edited on ‎12-04-2021 07:55 by Fitbit Moderator

I’ve just had my screen start fading all through the centre. I’ve tried the restart and the brightness adjustment but nothing is working. Also out of warranty unfortunately. Any ideas of what to do?

 

 

Moderator edit: updated subject for clarity. 

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2 REPLIES 2

‎11-30-2021 07:10

‎11-30-2021 07:10

Hi @LeleD  unfortunately over time, some of the devices had their screens dim. My Alta HR was quite dim and then I got the new Luxe. The screen is bright, even in full sunlight. Sorry this happened to you.

Stepping in the U.S.A. since September 2013. Android 14

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‎12-04-2021 07:59

In response to Odyssey13

‎12-04-2021 07:59

Welcome to the Fitbit Community, @LeleD. Thank you for letting us know that you've tried restarting your Charge 3 and the brightness adjustment and that your tracker is out of warranty. 

 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Thank you for your interaction here @Odyssey13. 

 

Keep on visiting the forums.

Andrea | Community Moderator, Fitbitp>

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