I have had my Charge 3 for almost two years. Recently it began flipping between the clock and DND. It eats up battery in less than two days and takes a very long time to charge in the first place. I have reset my tracker using the 8 and 15 second methods. Fix does not last. I have turned off Blue tooth and turned on again. Nothing seems to fix the problem,
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Thank you for visiting the Fitbit Community, @Ksuemerc.
Thanks for the information provided and for trying to resolve the issue with your Fitbit Charge 3 before contacting us.
The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.
See you around.
Have you received the answer you were looking for? Choose the post as the best answer!
Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!
¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!
Best AnswerThank you for your help. I called and received a credit toward a replacement, as my warranty had expired. I am very happy with the resolution, and the person I spoke with was very efficient and professional.
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Thanks for the update, @Ksuemerc.
I'm glad to hear that you are happy with the resolution, thanks for letting us know.
On another note, you are welcome to visit the Health & Wellness board to talk with other members about health and fitness.
Have a nice day.
Have you received the answer you were looking for? Choose the post as the best answer!
Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!
¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!
Best Answer