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Charge 3 getting notifications while sleeping

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‎01-04-2020 06:23 - last edited on ‎09-27-2020 19:52 by Fitbit Moderator

‎01-04-2020 06:23 - last edited on ‎09-27-2020 19:52 by Fitbit Moderator

I have it set to turn notifications off while I am sleeping, yet last night I got awoken as I was just going to sleep with a notification of a text. I ended up taking off my Fitbit but I want the info on the sleep stages. How can I be assured I will not be woken up as I am trying to go to sleep? 

 

 

Moderator edit: subject for clarity

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‎01-05-2020 04:09

‎01-05-2020 04:09

Welcome to the Forums, @R2fit.

 

I recommend making sure you have set correctly this option by swiping to settings from your Charge 3 and in the "Notifications during Sleep" you need to see "Off". If this is correctly set, you can try the restart process by following the steps in the article: How do I restart my Fitbit device?.

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎01-05-2020 08:30

In response to AlejandraFitbit

‎01-05-2020 08:30

I followed the instructions to restart my device , this is what the instructions say “swipe to Settings and tap Reboot Device. ”
But when I swipe to settings on my charge 3 Reboot device is not an option . The only options I have are for : Brightness , Vibration , Heart rate , notifications during sleep .

This is very frustrating, that the instructions given for the charge 3 do not match the device .

Sent from my iPhone
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