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Charge 3 has a blank screen

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‎04-21-2021 16:43 - last edited on ‎04-22-2021 04:04 by Fitbit Moderator

‎04-21-2021 16:43 - last edited on ‎04-22-2021 04:04 by Fitbit Moderator

Tried everything to fix blank screen on charge 3. Paid $242 in February 2020 for a watch that doesn't work. More than frustrated. Feel that we are not getting a product that is "fitbit" for purpose. I wear it walking for goodness sake!!  

 

 

 

Moderator edit: subject for clarity/label

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‎04-22-2021 04:08

‎04-22-2021 04:08

Hello @8-puppies. Welcome to the community forums. 

 

I'm very sorry for the experience and thank you for the detailed information. At this time, I was able to see that you have reached out to our Support Team and our team will be working on your case. I recommend keeping an eye to your inbox since they should reply soon with more information and a prompt resolution. 

 

See you around. 

Wilson M. | Community Moderator, Fitbit.
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