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Charge 3 has lines across screen

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‎09-26-2020 04:51 - last edited on ‎09-27-2020 14:47 by Fitbit Moderator

‎09-26-2020 04:51 - last edited on ‎09-27-2020 14:47 by Fitbit Moderator

My charge 3 that I got in Dec last year has quite a few lines going across the screen. 

 

I have tried the 8 second reset, the 15 second reset, changing the clock face. And nothing has fixed the issue. 

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‎09-27-2020 15:39

‎09-27-2020 15:39

Welcome to the Fitbit Community, @Novak84.

 

I am sorry to hear your Charge 3 has lines on screen. Thank you for trying to resolve this and providing the additional details, I am glad to assist you. Since the steps you tried didn't work, I've sent your information to the Customer Support team so they can get in touch with you and provide further assistance. You should be getting a reply soon. 

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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