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Charge 3 has lost display

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Hello, can anyone tell me why my charge 3 has lost all its digital display even though its fully charged

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Mine has also. When I looked@review for product, numerous replies said common after a year when warranty out. Tracking ok so For steps & sleep so keep using.

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Have a look on the forum there is a long post of 53 pages & many others so you should know that you are not alone unfortunately!

OK the 2 fixes are:

Go into the app & choose a different watch face, wait for Sync

If that doesn't work

Full reset

If that doesn't work, check your purchase date for Warranty (UK is 12 months), contact FB by Livechat, you will be asked a few questions one of which is have you tried anything, as the 2 "fixes" are what they will tell you to try anyway, you are in front of the curve( to coin the word of the moment) if you are still under warranty you will be given 2 choices: Full replacement or 50% off of a new FB product

 

HTH

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Thank you.

Sent from my iPhone
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