05-15-2020
22:31
- last edited on
09-17-2020
08:56
by
MatthewFitbit
05-15-2020
22:31
- last edited on
09-17-2020
08:56
by
MatthewFitbit
Hello, can anyone tell me why my charge 3 has lost all its digital display even though its fully charged
05-15-2020 23:49
05-15-2020 23:49
Mine has also. When I looked@review for product, numerous replies said common after a year when warranty out. Tracking ok so For steps & sleep so keep using.
Best Answer05-16-2020 02:00
05-16-2020 02:00
Have a look on the forum there is a long post of 53 pages & many others so you should know that you are not alone unfortunately!
OK the 2 fixes are:
Go into the app & choose a different watch face, wait for Sync
If that doesn't work
Full reset
If that doesn't work, check your purchase date for Warranty (UK is 12 months), contact FB by Livechat, you will be asked a few questions one of which is have you tried anything, as the 2 "fixes" are what they will tell you to try anyway, you are in front of the curve( to coin the word of the moment) if you are still under warranty you will be given 2 choices: Full replacement or 50% off of a new FB product
HTH
Best Answer05-17-2020 12:32
05-17-2020 12:32
Best Answer