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Charge 3 has vertical lines on the screen

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‎05-28-2022 03:02 - last edited on ‎05-30-2022 14:47 by Fitbit Moderator

‎05-28-2022 03:02 - last edited on ‎05-30-2022 14:47 by Fitbit Moderator

When I woke up my charge 3 had vertical lines on the screen and I tried the troubleshooting guide and it turned off but now won't come back on? Pls help

 

Moderator edit: updated subject for clarity

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‎05-30-2022 14:46

‎05-30-2022 14:46

Welcome to the Fitbit Community, @Saz1976.

 

Thanks for trying to resolve the display issues you’ve had with your Fitbit Charge 3 before getting in touch with us.

 

I noticed that you've contacted the Customer Support. I'm pretty sure they've done their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

Have a nice day.

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