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Charge 3 is displaying wrong time and date

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‎12-16-2020 15:15 - last edited on ‎12-17-2020 05:15 by Fitbit Moderator

‎12-16-2020 15:15 - last edited on ‎12-17-2020 05:15 by Fitbit Moderator

My fitbit charge 3 went flat for a few days. Since charging it up again, I have lost all of my details and its displaying the wrong time and date. I have tried manually resting it but to no avail . 

 

 

Moderator edit: updated subject for clarity

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‎12-17-2020 05:14 - last edited on ‎02-12-2025 13:58 by Fitbit Moderator

‎12-17-2020 05:14 - last edited on ‎02-12-2025 13:58 by Fitbit Moderator

Hi @Lilisymmy, welcome to our Fitbit Community. Regarding the wrong time and date issue that your Charge 3 has experienced, I appreciate the time spent trying to get it resolved.

This may be caused due to a syncing issue. Please try the troubleshooting steps that are listed in this help article. After this, monitor your tracker and see if it shows the correct time and date.

Keep me posted on the outcome.

JuanJo | Community Moderator

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