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Charge 3 is getting too many email notifications

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‎02-06-2020 10:23 - last edited on ‎09-22-2020 15:05 by Fitbit Moderator

‎02-06-2020 10:23 - last edited on ‎09-22-2020 15:05 by Fitbit Moderator

Im getting my mail on my fitbit but a lot! I get 3 times a signal from the same mail. And it keeps on giving signals. When I have read my mail and removed it from fitbit, it will give again a signal. Ive tried everything to get ONE time a signal when I receive a mail. Also when I’m near my phone and walk away...when I returned to my phone I get ANOTHER signal from several mails...its very annoying! 

 

 

Moderator edit: updated subject for clarity

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‎02-08-2020 07:33 - edited ‎10-08-2023 08:59

‎02-08-2020 07:33 - edited ‎10-08-2023 08:59

Hi there @Smoon44, welcome to the Community Forums. Thanks for the details provided and for taking the time to troubleshoot the notifications on your Charge 3 prior to contacting us. 

I'd recommend to restart your Charge 3 by following the steps in the article: How do I restart my Fitbit device? 

Then, please set up your notifications again. To do so, remove your Charge 3 from the Bluetooth settings, turn off other Bluetooth connections that aren't in use and set up your Charge 3 as a new device and set up the notifications again.

Give this a go and let me know if you stop receiving the same notification several times after reading or deleting it. Keep me posted. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎02-08-2020 07:33 - edited ‎10-08-2023 08:59

‎02-08-2020 07:33 - edited ‎10-08-2023 08:59

Hi there @Smoon44, welcome to the Community Forums. Thanks for the details provided and for taking the time to troubleshoot the notifications on your Charge 3 prior to contacting us. 

I'd recommend to restart your Charge 3 by following the steps in the article: How do I restart my Fitbit device? 

Then, please set up your notifications again. To do so, remove your Charge 3 from the Bluetooth settings, turn off other Bluetooth connections that aren't in use and set up your Charge 3 as a new device and set up the notifications again.

Give this a go and let me know if you stop receiving the same notification several times after reading or deleting it. Keep me posted. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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