10-03-2020 08:37 - last edited on 10-04-2020 17:09 by LiliyaFitbit
10-03-2020 08:37 - last edited on 10-04-2020 17:09 by LiliyaFitbit
Hi,
My Charge 3 is not responsive and I had already tried to reboot my device as per advice from what I had seen in this community post.
Pls assist. Thanks
Moderator edit: subject for clarity
10-04-2020 17:08
10-04-2020 17:08
Welcome to the Fitbit Community, @Gwen11.
I am sorry to hear your Charge 3 tracker is not responsive. Thanks for trying to resolve this and I am here to help. Please confirm if you've done the following:
Looking forward to hearing back from you.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer10-05-2020 01:09
10-05-2020 01:09
Hi Liliya,
I had tried your above instructions but no response at all...
Please assist. Thanks
Best Answer10-05-2020 18:10
10-05-2020 18:10
Thank you for your reply, @Gwen11.
I am sorry to hear the issue persists, thank you for your efforts. I've sent your information to the Customer Support team so they can get in touch with you and provide further assistance. You should be getting a reply soon.
Let me know if you have any questions.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer