help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 is tracking sleep when I don't sleep

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-30-2021 14:52 - last edited on ‎06-30-2021 18:25 by Fitbit Moderator

‎06-30-2021 14:52 - last edited on ‎06-30-2021 18:25 by Fitbit Moderator

I've pulled 2 all nighters this week to meet a work deadline. However, the Fitbit says I slept 4 hours on one day and 7 hours on the other (although heavily restless). I did take naps later in the day, but the time it says I was sleeping doesn't correlate because I only slept in the day while it says I slept in the night. How can I get more accurate tracking?

 

Moderator edit: added label

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-30-2021 18:20 - edited ‎06-30-2021 18:24

‎06-30-2021 18:20 - edited ‎06-30-2021 18:24

Welcome to the Fitbit Community, @korychi.

 

Thank you for the information provided.

 

To prevent this situation from occurring again, please restart your Fitbit Charge 3 by following these steps.

 

Whether this doesn't help, you can set the sleep to sensitive mode. For instructions on how to change this setting, please visit this article and open the menu "What's the difference between the normal and sensitive sleep setting?".

 

If you have any question, please let us know.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer
0 Votes