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Charge 3 isn't syncing

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‎10-29-2020 06:52 - last edited on ‎11-12-2020 13:09 by Fitbit Moderator

‎10-29-2020 06:52 - last edited on ‎11-12-2020 13:09 by Fitbit Moderator

My Charge 3 has stopped syncing. Applied all suggested techniques on other relevant posts but nothing is working. Removed on blue tooth- reset- checked updates- nothing is working. Any ideas? 

 

 

Moderator Edit: Clarified subject

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‎10-29-2020 10:08

‎10-29-2020 10:08

I have not been able to sync my phone to fitbit for almost 2 days now, the help I have received is inadequate to say the least!

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‎10-29-2020 10:19 - last edited on ‎01-24-2025 05:32 by Fitbit Moderator

In response to Rita39

‎10-29-2020 10:19 - last edited on ‎01-24-2025 05:32 by Fitbit Moderator

@EimsB @Rita39 Welcome to the Fitbit Community.

Sorry to hear that your trackers aren't syncing and thank you for troubleshooting this issue. I noticed that you both already have tickets with our Support team so keep working with the team to find a solution.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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