Charge 3 just won't work

[opkawea]

I can get it to vibrate thats it. It will not restart no matter how many times i take it on and off the cord. Attempting for a couple days now and just wont work.

Tried the 15 second restart method with taking it on and off.

Moderator Edit: Clarified subject.

[AndreaFitbit]

Welcome to the Fitbit Community, @opkawea. I'm sorry to hear that your Charge  3 is no longer working. Thank you for letting us know about the steps you have followed in order to fix it. I'll be glad to assist.

If your Charge 3 is no longer turning on, please change its clock face with the steps of help article: How do I change the clock face on my Fitbit device? 

Is your device not working at all?

[opkawea]

It's worked once for 10 minutes which would've been a week ago ish. I've given up on it right now and the clock face doesn't do anything.

[AndreaFitbit]

Thanks for getting back to us and for the clarification @opkawea.

I understand how frustrating this could be and our Team will be more than happy to have a closer look at this. 

Please fill up this form with all the needed information. Our Team will reach back to you afterwards. 

Please keep in mind, that this form is for you alone. If other users try to fill it up, they might not get an answer from Support.