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Charge 3 loses time

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‎01-09-2021 19:01 - last edited on ‎01-10-2021 19:16 by

‎01-09-2021 19:01 - last edited on ‎01-10-2021 19:16 by

My Charge 3 is loosing time.  Does anyone else have this problem?  Can it be fixed?

 

 

Moderator edit: subject for clarity 

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‎01-10-2021 19:16

‎01-10-2021 19:16

Welcome to the Fitbit Community, @Katie1967.

 

I recommend confirming that your Charge 3 is updated to the latest version as updates come with new features and bug fixes: How do I update my Fitbit device?

 

Time on your tracker should be corrected when you sync it. If you're experiencing difficulties with syncing, please try our complete troubleshooting instructions in this help article: Why won't my Fitbit device sync? If the issue still persists after syncing, please try the additional troubleshooting steps here. 

 

Let me know how it goes.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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