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Charge 3 missing screen lines

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‎06-18-2020 18:30 - last edited on ‎09-16-2020 10:17 by Fitbit Moderator

‎06-18-2020 18:30 - last edited on ‎09-16-2020 10:17 by Fitbit Moderator

I am on my 2nd charge 3. The 1st my screen completely died and now this one is missing lines on the screen. I even bought a more protective band for it. Just wondering what I can do about this and if there might be one that is more durable. 

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‎06-24-2020 18:04

‎06-24-2020 18:04

Please contact me.... 

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‎06-24-2020 18:15

In response to GrafT1

‎06-24-2020 18:15

Fitbit won't contact you, so why don't you get with them? Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

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