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Charge 3 not charging

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‎10-03-2021 12:21

‎10-03-2021 12:21

I have cleaned the contact points and restarted but I cannot get it to charge. I am using the original charging cable,

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‎10-03-2021 13:25

‎10-03-2021 13:25

Welcome! It's great to see you around @SandyRoe. 

 

Thanks for the details shared on your post and for the troubleshooting tried prior posting. If you already followed all the instructions listed here and the inconvenience has persisted, my best recommendation is contact our Support Team so they can look deeper into the issue and help you with this matter. You can contact them through chat or over the phone. Click here to get connected. Make sure to mention the steps you've followed, so they can help you from there. 

 

See you around. 

Cindy|Community Moderator| Did you find my post helpful? Vote for it or mark it as a Solution!
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