06-19-2020
16:45
- last edited on
09-16-2020
10:17
by
MatthewFitbit
06-19-2020
16:45
- last edited on
09-16-2020
10:17
by
MatthewFitbit
I’m not getting notifications from my iPhone XR. Help!!
Moderator edit: subject for clarity
07-03-2020 20:32
07-03-2020 20:32
Welcome to the Fitbit Community, @bcheadle14.
I am sorry to hear you're not getting notifications from your iPhone XR. I understand how you are feeling and I am here to help. Before you can receive notifications from your phone on your Fitbit device, it’s important that you carefully review and update your notifications settings on your iPhone. Please following instructions at Troubleshooting quick tips for iPhones.
Make sure to toggle the iMessage setting: General > Messages > iMessage, verify the `Show Previews` to be on `Always`.
Let me know how it goes, I'll be around.
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