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Charge 3 not getting notifications

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‎06-19-2020 16:45 - last edited on ‎09-16-2020 10:17 by Fitbit Moderator

‎06-19-2020 16:45 - last edited on ‎09-16-2020 10:17 by Fitbit Moderator

I’m not getting notifications from my iPhone XR. Help!!

 

 

Moderator edit: subject for clarity

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‎07-03-2020 20:32

‎07-03-2020 20:32

Welcome to the Fitbit Community, @bcheadle14.

 

I am sorry to hear you're not getting notifications from your iPhone XR. I understand how you are feeling and I am here to help. Before you can receive notifications from your phone on your Fitbit device, it’s important that you carefully review and update your notifications settings on your iPhone. Please following instructions at Troubleshooting quick tips for iPhones.

 

Make sure to toggle the iMessage setting: General > Messages > iMessage, verify the `Show Previews` to be on `Always`.

 

Let me know how it goes, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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