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Charge 3 not pairing, no green light

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‎05-29-2022 07:10

‎05-29-2022 07:10

My charge 3 screen died a year ago but the device tracking still worked so I kept with it. 5 days ago it stopped syncing with bluetooth. Yesterday the green light stopped flashing. I tried the 8 second & 15 second restart. I tried disconnecting & reconnecting to Bluetooth. I tried uninstalling & reinstalling the app. Is my Fitbit dead for good? It helped me so much with monitoring health issues. 

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‎05-30-2022 14:54

‎05-30-2022 14:54

Thank you for visiting the Fitbit Community, @VertiGal.

 

I’m sorry to hear about the difficulties you experienced with your Fitbit Charge 3. Thanks for trying to get them resolved before contacting us.

 

In addition to the restart, you can find other troubleshooting steps in this article that might be of help.

 

If you followed our recommendations without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

Have a nice day.

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