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Charge 3 not receiving notifications

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‎06-29-2021 00:48 - last edited on ‎06-29-2021 09:39 by Fitbit Moderator

‎06-29-2021 00:48 - last edited on ‎06-29-2021 09:39 by Fitbit Moderator

I recently got a new band for my Fitbit charge 3 and ever since I don’t receive any notifications on the Fitbit or reminders to move. It doesn’t even light up when I flick my wrist. How can I fix this?

 

 

Moderator edit: updated subject for clarity

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‎06-29-2021 09:33

‎06-29-2021 09:33

@Gemma16 It's great to see you in our Fitbit Community. Regarding the notifications and reminders to move issues that your Charge 3 has experienced, please try the troubleshooting steps that are listed in this help article. After this, monitor your tracker and see if the issues get fixed.

 

Hope this helps.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

View best answer in original post

Best Answer
1 REPLY 1

‎06-29-2021 09:33

‎06-29-2021 09:33

@Gemma16 It's great to see you in our Fitbit Community. Regarding the notifications and reminders to move issues that your Charge 3 has experienced, please try the troubleshooting steps that are listed in this help article. After this, monitor your tracker and see if the issues get fixed.

 

Hope this helps.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer