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Charge 3 screen is black

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My fitbit charge 3 screen is black it started on the sides and worked is way too the middle. I've done everything that the moderator said to do nothing had fixed my problem. Can anyone help.

Cindy

 

 

Moderator edit: updated subject for clarity

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@CindyE. Welcome to our Fitbit Community. I totally understand how you feel about the screen issue that your Charge 3 has experienced. By the way, thank you for trying to get this issue resolved before contacting our forums.

 

Please visit this post and follow the steps that our Fitbit Community advises.

 

See you around.

JuanJo | Community Moderator

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