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Charge 3 not receiving text notifications

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‎05-28-2020 14:29 - last edited on ‎09-16-2020 19:33 by

‎05-28-2020 14:29 - last edited on ‎09-16-2020 19:33 by

I have tried re-syncing and connecting my phone to my watch numerous times. All my notifications are turned on via the Fitbit app and my phone settings. 

My watch shows all notifications including phone calls but it does not show text message notifications. How do I fix this problem if the notification for messages is enabled ? 

 

 

Moderator Edit: Clarified subject

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‎09-03-2020 11:00 - last edited on ‎11-06-2025 09:28 by Fitbit Moderator

‎09-03-2020 11:00 - last edited on ‎11-06-2025 09:28 by Fitbit Moderator

Welcome to the Community, @Kacyhunter.

Thanks for troubleshooting this notifications issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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