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Charge 3 not registering EOV

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‎08-12-2020 13:29 - last edited on ‎11-04-2020 10:12 by Moderator Alum

‎08-12-2020 13:29 - last edited on ‎11-04-2020 10:12 by Moderator Alum

Can moving about in your sleep or laying awkwardly/on your device affect the EOV reading? I've had a couple of high readings but I move about a lot and can sleep in odd positions! Also, it seems that some high readings correspond with me waking up or getting up to go to the toilet

 

 

Moderator Edit: Clarified subject

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‎11-04-2020 10:13

‎11-04-2020 10:13

Welcome to the community, @WLouise.

 

Regarding your inquiry, if you move frequently during sleep, the movement can interfere with the light that bounces back to the sensors on your device.

To receive EOV data, note the following:

  • Make sure your Fitbit device is snug and secure before you go to sleep. For more information, see How do I wear my Fitbit device?
  • Make sure your Fitbit device is charged.
  • You must sleep 3 or more hours.

 

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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