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Charge 3 not syncing

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‎01-25-2020 23:32 - last edited on ‎09-23-2020 17:42 by Fitbit Moderator

‎01-25-2020 23:32 - last edited on ‎09-23-2020 17:42 by Fitbit Moderator

My charge 3 won't switch off, not connecting to Bluetooth. Tried rebooting but doesn't help. Any advice please.....

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‎01-26-2020 02:59

‎01-26-2020 02:59

Welcome to the Community, @Tembu.

 

Thanks for troubleshooting this syncing issue. If your Charge 3 isn't syncing, I recommend taking a look at the help article: Why won't my Fitbit device sync? and follow the instructions provided there.

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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