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Charge 3 not tracking EOV when using digital clock face

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‎04-11-2020 11:40 - last edited on ‎09-17-2020 15:27 by Fitbit Moderator

‎04-11-2020 11:40 - last edited on ‎09-17-2020 15:27 by Fitbit Moderator

If I use anything other than the analog clock face on my charge 3 the estimated oxygen levels screen is blank the next day.

 

 

Moderator edit: updated subject for clarity

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‎04-17-2020 14:34 - edited ‎09-24-2023 05:29

‎04-17-2020 14:34 - edited ‎09-24-2023 05:29

Hi @Lasermn, welcome to the Community Forums. I apologize for the late response, due to recent events affecting our operations, we're taking longer to respond.

Thanks for letting us know about this issue. We’re aware of it and are working to identify a resolution as quickly as possible. 

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Please let us know if there's anything we can do to assist you in the meantime.

Maria | Community Moderator, Fitbit


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