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Charge 3 not working

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‎06-01-2020 02:34 - last edited on ‎09-16-2020 19:21 by

‎06-01-2020 02:34 - last edited on ‎09-16-2020 19:21 by

I have seen similar posts re the charge 3 going blank and no longer working, and I have followed all the advice provided by the Fitbit admins.

 

I have done soft and hard resets, I have tried charging the watch. Nothing works and I have exhausted all options. From other people's experience it looks like I need a new Fitbit sent to me. I only purchased my charge 3, 3 months ago!

 

Because of COVID I can't get through to customer support. Can anyone on here help?

 

Thanks

Dan

 

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‎06-01-2020 03:16

‎06-01-2020 03:16

Go to Fitbit Support - Chat to Fitbit - they’ve replaced mine:sun_with_face:

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‎06-01-2020 03:16

‎06-01-2020 03:16

Go to Fitbit Support - Chat to Fitbit - they’ve replaced mine:sun_with_face:

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‎06-04-2020 11:33

In response to Anoroc20

‎06-04-2020 11:33

this worked for me. Many thanks!

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