Charge 3 notifications functionality with Microsoft Outlook Mobile

[JeffGWpg]

After recently upgrading to a Charge 3 (along with the wife upgrading to a Versa 2) I discovered that notifications from Microsoft Outlook Mobile are not usable. There are a couple issues:

1) cannot select which accounts to get notifications from (email / calendar) when there is more than one account

2) If email notifications are disabled and only calendar notifications enabled, it still gives email notifications. (not functional if you get a ton of email and need to disable email notifications)

I realize this is most likely due to the fact that Outlook mobile combines email and calendar in the same app but it would require some reprogramming of the Fitbit app and possibly collaboration with Microsoft to get this working.

I have an Android (Pixel 3 XL) running Android 10 but I would assume this is the same for iOS as well.

Moderator edit: updated subject for clarity

[MarreFitbit]

Hi there @JeffGWpg, welcome to the Community Forums. Thanks for the details provided. 

Thanks for bringing this to my attention, unfortunately at this moment, when you enable calendar notifications in the Fitbit app for your Charge 3, only the default Calendar will send notifications to your tracker. I use an iPhone and what I have set on my phone in order to link both my Google Calendar with the Apple Calendar app is the following:

1. Go to Settings > Accounts & Passwords > Add Account
2. Select Google
3. Log in to the Google Account you want to link, then tap on Next.
4. Enable the slider for Calendars
5. Open the Apple Calendar app 
6. At the bottom of the screen, tap the Calendars icon to display a list of all calendars to which your iPhone has access. It'll include all of your private, shared, and public calendars linked to your Google Account.
7. Select or deselect the individual calendars you want to appear when you're accessing the iOS calendar app. You can adjust the list and change the default color associated with each calendar within the app by clicking the circled red i on the right side of the calendar name; in the new window, select a different color and even rename the calendar, then tap Done at the top of the screen.

Now that the calendars have synced, I checked if the Apple Calendar contains my appointments and events, if so, I will receive Apple Calendar alerts on my phone, which will transfer to the Charge 3.

To disable your notifications or an specific one, I'd recommend taking a look at the help article: How do I get notifications from my phone on my Fitbit device? 

For anything else you would like to see implemented in the future, consider visiting our Feature Suggestions board. This is a space where Community users can post features, ideas, and suggestions that they'd like to see in future Fitbit products, accessories, and software and top-voted suggestions get relayed to our product team for review. 

Let me know if there's anything else I may do to help you.

[JeffGWpg]

Hi there, thanks for the reply. I see you altered the subject of my topic which has completely changed what was intended. This has nothing to do with Windows phone. This is for Android (and likely iPhone as well). The subject should remain as "Charge 3 not receiving notifications from Microsoft Outlook Mobile"

As far as the calendar goes, whichever calendar app you select as your default should suffice. I was using the BlackBerry calendar on my Charge 2 as the default calendar and it worked fine. I'm not sure if the iOS app is different but with the Android Fitbit app, you can select your default calendar.

That being said, when Outlook is enabled as the default calendar, I *do* see the calendar notifications however, as I mentioned originally, I am also getting all email notifications even though I have disabled email notifications.

As far as feature suggestions, I thought I was posting this in the feature suggestions board?

Thanks