I just thought I would share my situation in case anyone else is feeling frustrated having no luck getting notifications to their fitbit. I just spent an hour talking to fitbit support about my Charge 3 not receiving texts alerts (or any alerts for that matter). After doing all the troubleshooting I was told mine it is part of an ongoing issue and the product development team is working on a solution.
The really disappointing part was the next comment. . . . we currently do not have an estimation as to when this will be fixed.
That was their answer??? That seems unacceptable. This is beyond disappointing. It is only a year and a half old!! I was actually wanting to upgrade to a Versa 2 anyway but I would hate to spend more money and then the same thing happen. When you spend $120 bucks you expect to be able to use all the features and the text notifications was the biggest selling feature. This is a faulty watch to me and it should be replaced.
Now I am wondering if instead of the versa I switch brands. Too bad I have owned many fitbits and they were always wonderful.
