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Charge 3 overheating and not turning on

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‎06-09-2020 11:51 - last edited on ‎09-16-2020 11:33 by Fitbit Moderator

‎06-09-2020 11:51 - last edited on ‎09-16-2020 11:33 by Fitbit Moderator

I have had my charge 3 for a year and all of a sudden it has turned off and no matter how much I charge it nothing happens. Also when I have put it on charge it over heats. 

is there anyone I can contact to get this fixed? 

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‎06-09-2020 14:04

‎06-09-2020 14:04

Please do not try and charge it again and contact support. Use help link at the top of the forum

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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2 REPLIES 2

‎06-09-2020 14:04

‎06-09-2020 14:04

Please do not try and charge it again and contact support. Use help link at the top of the forum

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎06-18-2020 11:16

‎06-18-2020 11:16

Mine is also not charging... did you get an answer to this??

 

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