Charge 3 problems

[Ssnider]

Noticed yesterday my tracker was about 25 minutes slow. Haven't been able to update it from my app. After troubleshooting with "customer service", I uninstalled and reinstalled app, removed all Bluetooth devices from my phone, uninstalled device from my account to now have it not pair again. Now it doesn't even have a clock or tracker screen, just patent number and model number. No idea what steps to take next. Of course its out of warranty and seems silly to throw more money at a defective product with no support...

[Kris227]

could I ask what phone with what ROM?

[Ssnider]

Samsung Galaxy S10

[Kris227 · Accepted solution]

tnx. so you were able to get it to pair? It just doesn't hold pair?

[Ssnider]

It won't pair and now it just has model number, patent, etc on the screen. Not showing clock, tracker, etc

[Kris227]

null null

[Kris227]

Okay .Please uncheck the solved entry until and unless we get this solved.

Try. connect phone to charger. Press button for about 8 seconds - should give smily face.