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Charge 3 screen and battery draining issues

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‎01-04-2021 03:39 - last edited on ‎01-04-2021 05:12 by Fitbit Moderator

‎01-04-2021 03:39 - last edited on ‎01-04-2021 05:12 by Fitbit Moderator

Please help. My charge 3 had black lines on the screen which was no big deal I’d still use it but now battery drains within an hour or less of being unplugged 

 

 

Moderator edit: updated subject for clarity

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‎01-04-2021 05:11

‎01-04-2021 05:11

Hi @Raz523, welcome to our Fitbit Community. Regarding the screen issue that your Charge 3 has experienced, please check out and follow the instructions shared in this post.

 

In case the battery is still draining fast, follow the tips advised in this help page in order to improve the battery life of your tracker. Finally, monitor your Charge 3 during the next 24 hours and see if the issues get fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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‎01-05-2021 09:59

In response to JuanJoFitbit

‎01-05-2021 09:59

Neither thing helped .

Sent from my iPhone
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