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Charge 3 screen issues

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‎12-29-2020 11:23

‎12-29-2020 11:23

My charge 3 has white lines down the screen. The screen works, but it is like it is damaged, any suggestions how to resolve? If I work out how to attach a photo I will upload a photo 

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‎12-29-2020 12:02

‎12-29-2020 12:02

Mine was the same! Only bought it in May so I got in touch with the retailer who replaced it immediately.

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‎01-05-2021 10:26 - last edited on ‎11-05-2025 06:43 by Fitbit Moderator

In response to shillie68

‎01-05-2021 10:26 - last edited on ‎11-05-2025 06:43 by Fitbit Moderator

@BexW85 @shillie68 It's great to see you in the Community! 

@BexW85 Let me help you with this. I noticed that you already have a ticket with our Support team so please work with them to find a solution. @shillie68 happy to hear that you were able to replace the device with the retailer.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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