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Charge 3 screen and battery issues

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‎01-29-2020 13:09 - last edited on ‎09-22-2020 17:16 by Fitbit Moderator

‎01-29-2020 13:09 - last edited on ‎09-22-2020 17:16 by Fitbit Moderator

Charge 3 buzzing and shaking after gentle swim. Very noisy. Battery run down very quickly.

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎01-30-2020 05:55

‎01-30-2020 05:55

Welcome to the Community, @Affabra.

 

Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎01-30-2020 08:00

In response to AlejandraFitbit

‎01-30-2020 08:00

Thank you 😊. Excellent service. Replacement in its way. Thank you. 

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‎01-31-2020 06:26

In response to Affabra

‎01-31-2020 06:26

Those are great news, @Affabra.

 

I am glad to hear that you will be receiving a replacement. At the moment of receiving it, you can follow the instructions provided in the help article: How do I set up my Fitbit device? to set it up.

 

Happy stepping! 😉

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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