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Charge 3 screen black

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‎11-03-2020 02:28 - last edited on ‎11-12-2020 13:03 by Fitbit Moderator

‎11-03-2020 02:28 - last edited on ‎11-12-2020 13:03 by Fitbit Moderator

The screen is black   i have tried the reboot which didn't work and have tried the reboot unplug and then plug back in again   this still didn't work  anyone got any other ideas please?

 

 

Moderator Edit: Clarified subject

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‎11-04-2020 04:50 - last edited on ‎01-24-2025 04:24 by Fitbit Moderator

‎11-04-2020 04:50 - last edited on ‎01-24-2025 04:24 by Fitbit Moderator

@AlexTreacleJenn It's great to see that you've visited the Fitbit Community!

Let me help you with your Charge 3 screen not working and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

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