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Charge 3 screen blank/ not working

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‎10-30-2020 06:52 - last edited on ‎11-12-2020 13:09 by Fitbit Moderator

‎10-30-2020 06:52 - last edited on ‎11-12-2020 13:09 by Fitbit Moderator

Hello,

My charge 3 is about 2 years old, a couple of months ago I noticed some lines across the screen. I followed guidance online to reset and change the display settings which didn't resolve the problem and now the screen doesn't come on at all.

I have tried to do the hard reset however this has not worked either. 

 

Can anyone advise how I would go about getting it repaired?

 

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‎10-30-2020 07:24

‎10-30-2020 07:24

I’m having the exact same issue with mine. So frustrating! 

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