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Charge 3 screen blank

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‎01-26-2020 11:43 - last edited on ‎09-23-2020 17:45 by Fitbit Moderator

‎01-26-2020 11:43 - last edited on ‎09-23-2020 17:45 by Fitbit Moderator

My fitbit charge 3 will not charge and screen is blank.  I have only had the fitbit for 6 months.

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‎01-27-2020 03:05

‎01-27-2020 03:05

Welcome to the Forums, @Gje505.

 

If your Charge 3 isn't turning on, I recommend taking a look at this post and follow the instructions provided there. Now, if the issue is directly with the battery, follow the steps in the article: Why isn't my Fitbit device's battery charging?.

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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