help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 screen blank

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-05-2020 11:21 - last edited on ‎11-12-2020 13:00 by Fitbit Moderator

‎11-05-2020 11:21 - last edited on ‎11-12-2020 13:00 by Fitbit Moderator

The screen on my Fitbit started going funny last night. Screen went completely blank, googled how to fix it and followed steps from previous posts on here - seemed to work but work up this morning with a blank screen again. Tried the process several times again and the screen is still blank. What else can I try?

Best Answer
Labels:
0 Votes
1 REPLY 1

‎11-05-2020 12:46 - edited ‎09-19-2023 05:42

‎11-05-2020 12:46 - edited ‎09-19-2023 05:42

Hi there @VPatel91, welcome to the Community Forums. I'm sorry to hear that your Charge 3's screen has gone blank, I understand where your concern is coming from. Thanks for already trying the tips and recommendations provided here in the forums prior to contacting us, I'll be glad to continue helping you.

At this moment, the limits of what we can do for you here on the public community forums for the issue you're experiencing have been reached, so I've contacted our Support Team on your behalf to look into this issue further and provide you with some options. Please keep an eye on your email inbox for further instructions. Note that due to recent events affecting our operations, support options are limited and wait times are longer than usual.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes