02-23-2021 14:12
02-23-2021 14:12
Welcome to the Fitbit Community @Shazbah2000.
Thank you for the information provided and for the time you spent trying to resolve the issue with your Fitbit Charge 3.
I just updated the Customer Support to continue providing assistance to your case. Please check your inbox over the next days. They will let you know how to proceed as soon as possible.
See you around.
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