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Charge 3 - screen fading

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‎10-07-2020 05:35 - last edited on ‎11-17-2020 10:29 by Fitbit Moderator

‎10-07-2020 05:35 - last edited on ‎11-17-2020 10:29 by Fitbit Moderator

I am currently on my third or fourth Fitbit in two years or so, and the latest one, ironically just a few weeks out of warranty has now failed again, with a screen visibility fading out and no apparent fix.

FitBit has told me to buy something else... nice! What good is fitness device that lasts but hardly a year or less? Very contemptuous of the customer.

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2 REPLIES 2

‎10-07-2020 06:11

‎10-07-2020 06:11

I've had my charge 3 for almost 2 years. Screen started fading last week, now completely blank. If it wasn't for the excellent phone app, this thing would be useless. Charge 3 still works perfectly. I still get notification vibrations, just can't see it to read it...so I got to pick up my phone anyway. None of the trouble shooting suggestions work.

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‎10-07-2020 06:21

In response to San-t

‎10-07-2020 06:21

I have the same problem.  Very annoying 

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