Charge 3 screen flickering

[SewWytch56]

My Charge 3 suddenly changed the screen to: Screen Wake and Notifications. I don't see the time or any thing else. I tried putting it on the charger and rebooting, but it won't reboot. Anyone able to help?

Moderator edit: subject for clarity

[AlejandraFitbit]

It's great to see you around, @SewWytch56.

Thanks for troubleshooting this flickering issue. I recommend taking a look at the help article: How do I restart my Fitbit device? and make sure you followed the instructions provided there in order to restart your unit.

I hope to hear from you soon. 

[AbbyGail85]

I am also experiencing the same issues along with the black lines down the middle of the screen.  I've tried restarting and it did not work.  

[SewWytch56]

Amazingly, it has been working fine since Thursday morning, 16 Jan 2020.

[AlejandraFitbit]

Thanks for the update, @SewWytch56. I am glad to hear that your tracker is now working properly. If there is anything else we can help you with, do not hesitate to post it.

It's great to welcome you, @AbbyGail85. Thanks for troubleshooting this display issue. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

I will catch you later. 🙂