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Charge 3 screen frozen

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‎04-27-2020 23:57 - last edited on ‎09-17-2020 11:42 by Fitbit Moderator

‎04-27-2020 23:57 - last edited on ‎09-17-2020 11:42 by Fitbit Moderator

I have had the Charge 3 just a couple of days and the screen has frozen saying add alarm to the Fitbit app. I have done this and synced it but the Fitbit screen still says that message and it seems frozen

 

 

Moderator Edit: Clarified subject

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‎06-28-2020 06:31

‎06-28-2020 06:31

Welcome to the Community, @Janateden.

 

If you are having problems with your tracker's display, I recommend restarting the unit by following the steps in the help article: How do I restart my Fitbit device?.

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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