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Charge 3 screen half dark

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‎02-04-2021 12:57 - last edited on ‎02-05-2021 05:22 by Moderator Alum

‎02-04-2021 12:57 - last edited on ‎02-05-2021 05:22 by Moderator Alum

Hi,

The screen on my Fitbit Charge 3 is partly faded. It is fully charged and the left side is all black. Can anyone help? I read the help in the blog, I did restart it while plugged, short restart and the long restart. I change the clock face. The system is updated. So I don’t know what to do. Please help me.

 

 


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‎02-05-2021 05:24

‎02-05-2021 05:24

Hi, welcome to the Fitbit Community forums @Soukaina.Kod.  

 

Thank you for all the information that you've provided regarding the inconvenience you've been experiencing with your Charge 3. 

 

I've sent your information to the Customer Support team for further assistance with this, but was informed that you already have a case created or that you already got in touch with them. 

 

Have a nice day. 

Davide | Italian and English Community Moderator, Fitbit


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