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Charge 3 screen has developed lines

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‎05-09-2023 18:47 - last edited on ‎05-10-2023 06:53 by Fitbit Moderator

‎05-09-2023 18:47 - last edited on ‎05-10-2023 06:53 by Fitbit Moderator

My charge 3 has horizontal lines going through the screen. The lines continue to increase. I can not read my steps at the top of the screen and the time gets smaller every day 

 

 

Moderator Edit: Clarified subject

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‎05-10-2023 06:54 - edited ‎05-26-2023 11:39

‎05-10-2023 06:54 - edited ‎05-26-2023 11:39

Hi there, @skwd7474. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Charge 3.

Please restart your Charge 3 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎05-10-2023 06:54 - edited ‎05-26-2023 11:39

‎05-10-2023 06:54 - edited ‎05-26-2023 11:39

Hi there, @skwd7474. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Charge 3.

Please restart your Charge 3 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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