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Charge 3 screen has gone blank

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I have the fitbit charge 3 :

First issue was the diplay had moved to the left side of the display screen.

Now after this the screen has completely gone blank .

No troubleshooting feature has worked with this. I tried the reboot putting it for charge holding it for 8 seconds dint work. Then i tried changing the clock faces still dint work. 

Would really appreciated if u can look into this at the earliest.

 

 

Moderator edit: subject for clarity 

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3 REPLIES 3

Welcome to the Fitbit Community, @rucha_manjrekar.

 

I am sorry to hear your Charge 3 screen has gone blankThanks for trying to resolve this, I appreciate the additional details and I am here to help. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide a solution, please keep an eye on your inbox. 

 

I'll be around if you have any questions. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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Hello sorry to inform you that still no one has contacted me pertaining to the issue and unfortunately troubleshooting has not worked for my fitbit charge 3. Thank you in advance for attending to this matter.

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Thank you for your reply, @rucha_manjrekar.  

 

I am sorry to hear you haven't heard from our Support team. Upon checking with them, I was told that they were able to help you. For more information, please check your inbox.

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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