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Charge 3 screen has gone white

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‎01-21-2020 23:52 - last edited on ‎09-24-2020 17:35 by Fitbit Moderator

‎01-21-2020 23:52 - last edited on ‎09-24-2020 17:35 by Fitbit Moderator

My Charge 3 screen has gone white. I have tried resetting it. Both on the device and while plugged in. I've changed the clock face and cleared the user data but still the same. Please help 

Thank you

 

 

Moderator edit: subject for clarity

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‎01-22-2020 03:07

‎01-22-2020 03:07

Welcome to the Community, @Jenlexia.

 

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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