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Charge 3 screen is dark

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‎02-05-2022 21:32 - last edited on ‎02-07-2022 12:41 by Fitbit Moderator

‎02-05-2022 21:32 - last edited on ‎02-07-2022 12:41 by Fitbit Moderator

I see lots of problems with screens on charge 3s…. Mine went dark and Fitbit didn’t do anything to make it right, very disappointed.  Common issue??!  

 

Moderator edit: updated subject for clarity

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‎02-07-2022 12:40

‎02-07-2022 12:40

Welcome to the Fitbit Community, @Hkolonko.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Charge 3. Thank you for the information provided.

 

I noticed that you've been in touch with Customer Support and that they provided some troubleshooting steps to try to resolve the issue. If after following their instructions you need further assistance, please let them know. Thank you for your patience while dealing with this situation.

 

Have a nice day.

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