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Charge 3 screen is dim

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‎10-19-2020 13:10 - last edited on ‎10-20-2020 11:15 by Fitbit Moderator

‎10-19-2020 13:10 - last edited on ‎10-20-2020 11:15 by Fitbit Moderator

My charge 3 screen is very dim. I have tried everything that others have suggested but nothing works. Is there anything else I can do to fix it or is it trash?

 

 

Moderator edit: updated subject for clarity

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‎10-20-2020 11:14

‎10-20-2020 11:14

Hi @Brunette883, welcome to our Fitbit Community. I'm sorry to hear that the screen of your Charge 3 is dim. By the way, thank you for trying to get this issue resolved before contacting our forums.

 

I was able to get in touch with our Support team and was told that they assisted you via chat. I'm glad to hear that a solution was provided. Don't hesitate to get back if more assistance is needed.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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