11-14-2020
21:51
- last edited on
11-15-2020
17:01
by
LizzyFitbit
11-14-2020
21:51
- last edited on
11-15-2020
17:01
by
LizzyFitbit
Omg. My Charge 3 screen has been dim lately too! I even checked the settings on the brightness and it’s on normal not dim mode. The icons are fading too.
Moderator Edit: Clarified subject
11-15-2020 17:20
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-15-2020 17:20
Hi @SmileyShell6. Welcome to the Community Forums.
Thanks for sharing that your Charge 3 screen is dim and for checking the brightness settings. I'm sorry you're having this experience. I went ahead and contacted our Support team to forward your posts, however it seems that you already have a case created with them. Be sure they'll continue helping you with this situation.
By the way, I've moved your post to the Charge 3 board so you can have more chances to receive help from the Community.
See you around.
Best Answer