Charge 3 screen is pixelated

[SherriNC]

I have seen the posts about the white lines, but I am having a pixelated display. The time has areas of lighter gray and darker and I can't read the time on it. I have been having problems with the brightness of the display since about six months or so after I bought the Charge 3. I have plugged it into the charger and tried restarting it, but nothing has changed. I tried a different clock face and it looks the same. Don't know what else to do. Does this mean it is ready for the trash?

Moderator Edit: Clarified subject

[MarreFitbit]

Hello there @SherriNC, thanks for stopping by and for the details provided about your the pixels on your Charge 3's screen. I appreciate you've taken the time to troubleshoot it prior to posting here. Since none of the steps you tried have worked, I've created a case to get you in contact with our Support Team about this. They will be able to work with you and review your options. Please keep a lookout in your inbox to the email address associated with this Fitbit account. Someone will be in contact with you as soon as possible since our support options are limited and wait times are longer than usual.

I'll be around if you have any questions present.