help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 screen is too dim

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-18-2021 03:48 - last edited on ‎08-18-2021 04:39 by Fitbit Moderator

‎08-18-2021 03:48 - last edited on ‎08-18-2021 04:39 by Fitbit Moderator

Hi. I have had this before but now I have a stand charger so  can’t reach the reset buttons when it’s charging. Please advise. 

 

 

 

Moderator edit: subject for clarity/label 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎08-18-2021 04:42 - edited ‎08-18-2021 04:43

‎08-18-2021 04:42 - edited ‎08-18-2021 04:43

Hello @lilchikadi. Welcome to the community forums! 

 

Thank you for the information and for any step you've tried prior to posting. At this time, I'd like to let you know that there is a thread that contains information and troubleshooting steps for screen inconveniences. 

 

On a side note, take into consideration that you can also restart your Charge 3 on your wrist. Nevertheless, if you can't see the display or if the inconvenience persists, my best recommendation is that you please contact our Support Team for further assistance. Note that you can contact them through chat or over the phone, but phone wait times have been longer than normal. Click here to get connected. 

 

See you around.

Wilson M. | Community Moderator, Fitbit.
Best Answer