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Charge 3 screen issues

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‎02-05-2021 11:50 - last edited on ‎02-06-2021 02:50 by Fitbit Moderator

‎02-05-2021 11:50 - last edited on ‎02-06-2021 02:50 by Fitbit Moderator

- first it went from bold white writing to strange lined writing barely readable.

- then the clock disappeared (which is no good for a watch).

- then it all started flashing stats and modes back and forth and up and down.

- now the screen has frozen completely I had it as part of my birthday gift last year on good authority of how good fit bit are supposed to be this has lasted less than a year!!! Not very happy at all!!!!

 

Moderator Edit: Clarified subject

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‎02-06-2021 02:53 - edited ‎09-29-2023 05:26

‎02-06-2021 02:53 - edited ‎09-29-2023 05:26

Hi there @Chloe20, welcome to the Community Forums. Thanks for sharing the details about the issue with your Charge 3. I understand how you must be feeling. 

Check out this thread for our recommendation on how to help you with the screen issue.

Maria | Community Moderator, Fitbit


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